REAL eHELP Privacy Policy


1. Introduction

REAL eHELP values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our site and services.

2. Information We Collect

  • Personal Information: Name, email address, phone number, payment information, and other details provided during registration or donations.
  • Usage Information: Includes IP address, browser type, and usage behavior.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our site.

3. How We Use Your Information

  • To provide and improve our services.
  • To process transactions and send related information.
  • To communicate with you, including sending you updates, newsletters, and promotional materials.
  • To monitor and analyze trends, usage, and activities in connection with our services.
  • To comply with legal obligations and protect our rights.

4. Sharing Your Information

We may share your information with:
  • Service Providers: Third-party vendors who help us operate our site and services, such as payment processors and hosting providers.
  • Legal Requirements: If required by law or in response to legal processes, we may disclose your information.
  • Protection of Rights:: To protect the rights, property, or safety of REAL eHELP, our users, or others.

5. Your Choices

You have the following choices regarding your information:
  • Access and Update:You can access and update your personal information by logging into your account.
  • Opt-Out: You can opt out of receiving promotional communications from us by following the instructions in those communications.
  • Cookies: You can manage your cookie preferences through your browser settings.

6. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free.

7. Children's Privacy

Our site and services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our site. Your continued use of the site and services after any changes indicates your acceptance of the updated Privacy Policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at [email protected].